1. My Commitment to You
My goal is to provide a high-quality, transparent service. This policy explains how I handle refunds for my manual marketing services, which are paid for using a pre-paid credit system. Please review it carefully.
2. On Completed Services
I cannot offer refunds for services that have been successfully delivered. The nature of my work requires a significant manual effort and the use of my established, high-value Reddit accounts.
- A service is considered complete once I have provided you with a report containing live links and screenshots of your content on Reddit.
- The fee for the service is for this placement and is considered earned upon delivery.
3. Regarding Moderator Actions
Reddit communities are managed by independent moderators whose actions I cannot control. While I make every effort to ensure posts comply with community rules, I am not responsible for content that moderators may choose to remove after it has been successfully posted. Refunds will not be issued in these instances.
4. Policy on Unused Credits
Pre-paid credits are non-refundable and intended for future use on any of my services.
These credits do not expire.
- I may, at my sole discretion, consider a refund of an unused balance only in exceptional circumstances or as required by applicable law.
5. Cancellation of Scheduled Services
If you wish to cancel a scheduled service, you may do so at no charge under one simple condition: I have not yet started working on your campaign.
- If you cancel before work begins, no credits will be deducted from your account balance for that service.
- While I appreciate at least 48 hours' notice, the cancellation will always be honored free of charge as long as the work has not commenced.
Once a campaign is in progress, it cannot be canceled, and the credits for the service will be deducted upon completion. To request a cancellation, please contact me directly.
6. Your Acceptance of This Policy
By purchasing credits, you acknowledge that you have read, understood, and agreed to the terms of this refund policy.